This article was written by ACM President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. ACM is part of National Programs and Services. There’s a saying, “Never let a good crisis go to waste.” In… Read More
Insurtech
How ACM’s Insurtech tools help streamline the claims process
How does ACM streamline their claims process? It starts with their state-of-the-art claims platform. ACM has added various Insurtech tools to increase claims handling speed and accuracy, from chatbots and drones, to inspection tools and automated first contacts. American Claims Management (ACM), one of National Programs’ services companies, is a nationwide third-party claims administrator specializing… Read More
Transforming into a digital-first company
by Jimmy Saldana, National Programs’ Director of Strategic Innovation, as published in CB Insights Insurance is not an industry that was built to be digital-first. Legacy systems and burdensome regulations present challenges that do not allow us to move as fast as other industries moving towards becoming digital-first companies. In today’s world, customers expect a… Read More
How innovative technology has paved the way for MGA growth
How National Programs’ innovative technology focus has boosted their companies’ growth National Programs and parent company Brown & Brown pride themselves on the innovative technology built within its four walls as well as brought in from the Insurtech world. These innovations, in the form of new platforms, tools and more have already begun to increase… Read More
How Quick Quote’s innovative technology helped streamline the quoting process
Quick Quote takes the “work” out of workers’ comp Although it’s a vital coverage for every business, workers’ compensation is complicated and often difficult to quote and write. Arrowhead, part of National Programs, launched an online system that radically streamlined the process several years ago. Called Quick Quote, the platform was upgraded last fall to… Read More
Partner vs. vendor: When working with startups, the distinction matters
By Ted Stuckey, as published in Carrier Management It’s hard to ignore the energy and attention that Insurtech startups have brought to our industry over the last several years. And with that energy, more insurance carriers and MGAs such as National Programs that are looking for a competitive edge and new revenue streams are turning… Read More