ACM’s subrogation tool, SubroFy, has been in operation a little over a year. ACM is one of a myriad of National Programs & Services companies. We checked back in with the team recently to learn more about the tool and how it’s been working. This new digital tool significantly increases the identification of subro opportunities…. Read More
Shared Services support
How our Vendor Management team provides contract savings to our companies
National Programs, a collection of 45 brands, provides a multitude of services to each of our companies. We’ve written in the past about how these Shared Services help launch programs faster, broaden our market reach, streamline product launches, and help companies boost their bottom line. Today we’re going to shine the spotlight on our Vendor… Read More
How value stream mapping leads to greater renewals for Arrowhead Tribal
Value stream mapping (VSM) is a lean manufacturing technique to analyze, design and manage the flow of materials and information required to bring a product to a customer – in this case, renewals. Arrowhead Tribal’s team of underwriters and underwriting assistants came together earlier this year for a day-and-a-half session of VSM to help them streamline… Read More
How Mile High Markets transitioned to National Programs and a new carrier at lightning speed
“Joining National Programs meant that my name was no longer next to every item that needed to be completed. We’ve had help from nearly every National Programs Shared Services team to quickly get us up and running,” said Angela Dodd, vice president, Mile High Markets. Since 1985, Mile High Markets has provided insurance coverage for the… Read More
How Arrowhead E&S launched a new fraternity liability program in 6 months
How we surpassed a competitor by creating a better insurance product Arrowhead’s Excess & Surplus Lines was barely a year old when Bill Murray, president of Arrowhead E&S, was approached by Peachtree Special Risk Brokers and Omni Insurance, an Atlanta retail agency, to create a better liability market for fraternities. Arrowhead is part of Brown… Read More
How National Programs’ Commercial Operations team supports growth in our companies
Our Commercial Operations team supports National Programs’ companies in various ways: through a customer service center, underwriting support, policy processing and more. We believe in promoting from within. Several of our underwriters, business development specialists and Internal Operations review team started in customer service. The results speak for themselves: satisfied customers and an easier workload for… Read More