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Shared Services support

How SubroFy subrogation tool saves time and heaps rewards

March 21, 2023

subrogation tool

ACM’s subrogation tool, SubroFy, has been in operation a little over a year. ACM is one of a myriad of National Programs & Services companies. We checked back in with the team recently to learn more about the tool and how it’s been working. This new digital tool significantly increases the identification of subro opportunities…. Read More

Categories: Insurtech & Innovation, Shared Services support Tags: National Programs companies' news, Product development

How our Vendor Management team provides contract savings to our companies

February 21, 2023

vendor management

National Programs, a collection of 45 brands, provides a multitude of services to each of our companies. We’ve written in the past about how these Shared Services help launch programs faster, broaden our market reach, streamline product launches, and help companies boost their bottom line. Today we’re going to shine the spotlight on our Vendor… Read More

Categories: Shared Services support Tags: Shared Services value-adds

How value stream mapping leads to greater renewals for Arrowhead Tribal

November 15, 2022

value stream mapping

Value stream mapping (VSM) is a lean manufacturing technique to analyze, design and manage the flow of materials and information required to bring a product to a customer – in this case, renewals. Arrowhead Tribal’s team of underwriters and underwriting assistants came together earlier this year for a day-and-a-half session of VSM to help them streamline… Read More

Categories: Shared Services support Tags: Innovation

How Mile High Markets transitioned to National Programs and a new carrier at lightning speed

October 25, 2022

Mile High Markets

“Joining National Programs meant that my name was no longer next to every item that needed to be completed. We’ve had help from nearly every National Programs Shared Services team to quickly get us up and running,” said Angela Dodd, vice president, Mile High Markets. Since 1985, Mile High Markets has provided insurance coverage for the… Read More

Categories: Carrier relationships, National Programs news, Shared Services support Tags: Carrier partners, National Programs companies' news

How Arrowhead E&S launched a new fraternity liability program in 6 months

September 13, 2022

fraternity liability

How we surpassed a competitor by creating a better insurance product Arrowhead’s Excess & Surplus Lines was barely a year old when Bill Murray, president of Arrowhead E&S, was approached by Peachtree Special Risk Brokers and Omni Insurance, an Atlanta retail agency, to create a better liability market for fraternities. Arrowhead is part of Brown… Read More

Categories: New product launch, Shared Services support Tags: Innovation, National Programs companies' news, Product development

How National Programs’ Commercial Operations team supports growth in our companies

June 14, 2022

shared services

Our Commercial Operations team supports National Programs’ companies in various ways: through a customer service center, underwriting support, policy processing and more. We believe in promoting from within.  Several of our underwriters, business development specialists and Internal Operations review team started in customer service. The results speak for themselves: satisfied customers and an easier workload for… Read More

Categories: Shared Services support Tags: Shared Services support

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National Programs Newsletter

Recent Posts

subrogation tool

How SubroFy subrogation tool saves time and heaps rewards

vendor management

How our Vendor Management team provides contract savings to our companies

National Programs and Bridge Specialty Group launch business development team

5 flood insurance myths

After the storm: Busting 5 flood insurance myths

value stream mapping

How value stream mapping leads to greater renewals for Arrowhead Tribal

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