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Insurtech & Innovation

Turning crisis into opportunity: Insurance claims technology

March 15, 2022

insurance claims technology

This article was written by ACM President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. ACM is part of National Programs and Services.                                There’s a saying, “Never let a good crisis go to waste.” In… Read More

Categories: Claims strategies, Insurtech & Innovation Tags: Innovation, Insurtech, Technology

How ACM’s Insurtech tools help streamline the claims process

February 22, 2022

streamline the claims process

How does ACM streamline their claims process? It starts with their state-of-the-art claims platform. ACM has added various Insurtech tools to increase claims handling speed and accuracy, from chatbots and drones, to inspection tools and automated first contacts. American Claims Management (ACM), one of National Programs’ services companies, is a nationwide third-party claims administrator specializing… Read More

Categories: Claims strategies, Insurtech & Innovation Tags: Innovation, Insurtech, Technology

How ACM’s subrogation tool was created by our Data Science team

February 8, 2022

SubroNet and Data Science

How our Data Science team and ACM built an innovative subrogation tool When ACM wanted to identify more subrogation opportunities, they called on National Programs’ Data Science team. Working together, they created a list of keywords from closed subrogated claims to use as identifiers for potential high opportunity claims for subrogation. Using machine learning and… Read More

Categories: Insurtech & Innovation, National Programs news Tags: Innovation, National Programs companies' news, Technology

How a custom submission grader helps Lawyer’s Protector Plan increase profitability

January 25, 2022

data science & analytics team

Last week we talked in broad brushstrokes how our Data Science & Analytics team helps companies use their own data to focus in on the best ways to increase their profitability. Often the result is a custom submission grader. Continuing that discussion, here’s another look at how the team uses data to improve hit ratios… Read More

Categories: Insurtech & Innovation Tags: Data Science

How our Data Science & Analytics team helps companies boost their bottom line

January 13, 2022

data science & analytics team

National Programs’ Data Science & Analytics team (separate from our Actuarial team) works with company leaders to comb through data, looking for ways to increase profitability. The team focuses on four main areas: marketing, underwriting, pricing and claims, all with the goal of adding to the bottom line. The result? Data insights help create a… Read More

Categories: Insurtech & Innovation Tags: Data Science

Transforming into a digital-first company

November 9, 2021

digital-first company

by Jimmy Saldana, National Programs’ Director of Strategic Innovation, as published in CB Insights Insurance is not an industry that was built to be digital-first. Legacy systems and burdensome regulations present challenges that do not allow us to move as fast as other industries moving towards becoming digital-first companies. In today’s world, customers expect a… Read More

Categories: Insurtech & Innovation Tags: Innovation, Insurtech, Technology

How National Programs’ Information Systems supports MGAs

October 26, 2021

Information Systems support to MGAs

National Programs provides invaluable Information Systems support to MGAs “Finding technology solutions for diverse, specialized insurance products can be a challenge for any MGA.” We sat down recently with  Arrowhead CIO Adam Nordost to discuss the invaluable help his Information Systems (IS) team provides to National Programs’ 29 companies. The first step in Information Systems… Read More

Categories: Insurtech & Innovation Tags: Innovation, lift-out, Technology

How National Programs’ actuarial support helped Wright Specialty gain a new carrier partner

August 10, 2021

actuarial & analytical support

National Programs’ value proposition: Actuarial support and carrier relationships “As an MGA, we straddle a fine line:  We must make money for our carrier partner, yet we also must make money for our company. We juggle internal profitability of the business and carrier profitability,” explained Kevin Beer, president of Wright Specialty Insurance, one of National… Read More

Categories: Insurtech & Innovation Tags: Acquisition opportunities, Actuary, Carrier partners

How innovative technology has paved the way for MGA growth

July 27, 2021

innovative technology

How National Programs’ innovative technology focus has boosted their companies’ growth National Programs and parent company Brown & Brown pride themselves on the innovative technology built within its four walls as well as brought in from the Insurtech world.  These innovations, in the form of new platforms, tools and more have already begun to increase… Read More

Categories: Insurtech & Innovation Tags: Innovation, Insurtech, Technology

How Quick Quote’s innovative technology helped streamline the quoting process

June 15, 2021

Quick Quote innovation

Quick Quote takes the “work” out of workers’ comp Although it’s a vital coverage for every business, workers’ compensation is complicated and often difficult to quote and write. Arrowhead, part of National Programs, launched an online system that radically streamlined the process several years ago. Called Quick Quote, the platform was upgraded last fall to… Read More

Categories: Insurtech & Innovation, National Programs news Tags: Innovation, Insurtech, Technology
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