In 1972, Title Pac—a part of Arrowhead Programs—began offering E&O insurance to clients at competitive prices. Since then, Title Pac has expanded its reach; they now offer coverage for crime, cyber/data breaches, and bonds in addition to their original E&O plans. In October 2022, Bart Newsom (president, Title Pac) came seeking assistance in report automation…. Read More
Insurtech & Innovation
How Arrowhead’s Excess & Surplus team launched a new product and wrote a $100,000 policy on the same day
Arrowhead’s Excess & Surplus team, led by SVP Britt Sellers, launched a Primary GL product in May and wrote a six-figure policy on the first day. We sat down with Britt Sellers and Rich Collins, VP of Operations, to learn how they did it—and how they saw success so quickly. What were you seeing (or… Read More
Insurtech is at an inflection point
This article by Tom Kussurelis, SVP and chief operating officer of Arrowhead Programs, was published Sept. 11 in Insurance Thought Leadership. Insurtech investment has fallen from its highs in 2021. CB Insights says global Insurtech funding in 2022 actually dropped below $1 billion for the first time since 2018. Boston Consulting Group reported that funding in… Read More
Power BI: What it is, how we use it, and how it provides a more accurate view of your business
Most, if not all, of the routine reports you rely on today to understand how your business is performing take time and effort. You wait for updated data to be sent to you from various sources and then you manually update primary Excel files to refresh your KPIs and charts. It’s an ongoing task that… Read More
How SubroFy subrogation tool saves time and heaps rewards
ACM’s subrogation tool, SubroFy, has been in operation a little over a year. ACM is one of a myriad of Arrowhead Programs & Services companies. We checked back in with the team recently to learn more about the tool and how it’s been working. This new digital tool significantly increases the identification of subro opportunities…. Read More
How our Strategic API team is broadening our market reach
“Our venture into APIs and third-party distribution platforms started in 2020. Using an API, we wanted to allow agents to submit business in a more streamlined fashion, which will increase our submissions and bound policies,” explains Tiffany Poletti, Core Commercial’s COO. “Whether you call them aggregators, comparative raters or third-party distributors, they create a greater… Read More
Turning crisis into opportunity: Insurance claims technology
This article was written by ACM President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. ACM was formerly part of Arrowhead Programs and Services. There’s a saying, “Never let a good crisis go to waste.” In our line of work, it sometimes takes an emergency to trigger innovation. The pandemic… Read More
How ACM’s Insurtech tools help streamline the claims process
American Claims Management (ACM), formerly one of Arrowhead Programs’ services companies, is a nationwide third-party claims administrator specializing in both commercial and personal lines. Continually innovating to streamline the claims process, ACM has added numerous Insurtech tools to solve claims more accurately and timely. Industry-leading claims platform ACM’s claims platform is a pure browser-based system… Read More
How ACM’s subrogation tool was created by our Data Science team
How our Data Science team and ACM built SubroFy, an innovative subrogation tool A great claims administrator not only resolves claims quickly and accurately – they look for hidden subrogation opportunities to mitigate loss experience. Often those successful subrogation cases result in significant savings for carriers. American Claims Management (ACM), one of our Arrowhead Programs’… Read More
How a custom submission grader helps Lawyer’s Protector Plan increase profitability
Last week we talked in broad brushstrokes how our Data Science & Analytics team helps companies use their own data to focus in on the best ways to increase their profitability. Often the result is a custom submission grader. Continuing that discussion, here’s another look at how the team uses data to improve hit ratios… Read More