How we surpassed a competitor by creating a better insurance product Arrowhead’s Excess & Surplus Lines was barely a year old when Bill Murray, president of Arrowhead E&S, was approached by Peachtree Special Risk Brokers and Omni Insurance, an Atlanta retail agency, to create a better liability market for fraternities. Arrowhead is part of Brown… Read More
News & Resources
How our Strategic API team is broadening our market reach
“Our venture into APIs and third-party distribution platforms started in 2020. Using an API, we wanted to allow agents to submit business in a more streamlined fashion, which will increase our submissions and bound policies,” explains Tiffany Poletti, Core Commercial’s COO. “Whether you call them aggregators, comparative raters or third-party distributors, they create a greater… Read More
How Protector Plans’ Excess Executive Liability program was launched in just 9 months
From the time that Craig Grant joined Protector Plans last summer until their first binder on their new Protector Plans Excess Executive Liability (PPEL) program, the go-to-market process took just nine months. We sat down recently with Grant, chief underwriting officer and program leader for PPEL, asking him to describe the process, who was instrumental… Read More
How National Programs’ Commercial Operations team supports growth in our companies
Our Commercial Operations team supports National Programs’ companies in various ways: through a customer service center, underwriting support, policy processing and more. We believe in promoting from within. Several of our underwriters, business development specialists and Internal Operations review team started in customer service. The results speak for themselves: satisfied customers and an easier workload for… Read More
How our business analyst team plays a key role in product launches and growth
National Programs’ Business Systems Analysts, 27 strong, help our companies and new acquisitions better align themselves for growth. The team impacts product development and launch and product maintenance (particularly with regards to rate changes and filings). The team is also instrumental in integrating products with comparative raters (via API). National Programs is a conglomeration of… Read More
National Programs’ licensing team takes the burden off individual companies
National Programs offers a variety of shared services to our acquired companies, from new product development and technology to data analytics, marketing, legal, finance and more. Today we’re focusing on our Licensing team, and how they save our companies time (and legal headaches!) by ensuring all teammates’ licenses and CE credits are up to date…. Read More
How COVID-19 Has Changed Cyberbullying Risks in Schools
by Andrew Graham, managing director, risk management services for Wright Specialty Insurance, a National Programs company. This article appeared in Big I’s Jan. 2022 magazine. Cyberbullying is a side effect of internet use by students. It typically combines two or more factors, such as the broad reach of the internet, the cloak of anonymity and a… Read More
An inside look at the anatomy of an insurance product launch
How National Programs helps MGAs launch new insurance products and programs 1. With a goal of multiple insurance product launches every year, National Programs provides the support, resources and expertise MGAs need to go-to-market with a new product. 2. Our Product Development team connects experts with the MGA at every step, from data analytics and… Read More
Turning crisis into opportunity: Insurance claims technology
This article was written by ACM President Dhara Patel and appeared in the Sept. – Oct. 2021 issue of Claims Magazine. ACM is part of National Programs and Services. There’s a saying, “Never let a good crisis go to waste.” In… Read More
How ACM’s Insurtech tools help streamline the claims process
How does ACM streamline their claims process? It starts with their state-of-the-art claims platform. ACM has added various Insurtech tools to increase claims handling speed and accuracy, from chatbots and drones, to inspection tools and automated first contacts. American Claims Management (ACM), one of National Programs’ services companies, is a nationwide third-party claims administrator specializing… Read More